Privacy Policy

1. Introduction

Welcome to Aura Institute of Business & Hospitality (AIBH) (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.aurainstitute.mu (“Website”) or use our services.

By using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.

2. Information We Collect

We may collect the following types of information:

(a) Personal Information

When you interact with us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Business Name (for Partners & Agents)
  • Country of Residence
  • Date of Birth
  • Academic Qualifications & Work Experience
  • Payment & Billing Details (for tuition payments)

(b) Non-Personal Information

  • Device Information (IP address, browser type, operating system)
  • Usage Data (pages visited, time spent on site)
  • Cookies & Tracking Technologies

3. How We Use Your Information

We use your data for the following purposes:

  • To Process Admissions & Applications – Reviewing student applications and partner registrations.
  • To Provide Educational Services – Enrolling students in courses and providing study support.
  • To Communicate with You – Sending important updates, newsletters, and marketing materials.
  • To Improve Our Website & Services – Monitoring website traffic and optimizing the user experience.
  • For Payment Processing – Managing tuition payments securely.
  • For Legal Compliance – Meeting regulatory and legal requirements.

4. How We Share Your Information

We do not sell or trade your personal data. However, we may share it with:

  • Partner Colleges & Universities – To process student admissions.
  • Third-Party Service Providers – For website hosting, payment processing, and marketing.
  • Legal Authorities – If required by law, court orders, or government regulations.
  • Business Transfers – If our business merges, sells, or undergoes reorganization.

All third parties are obligated to protect your data and use it only for the intended purpose.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

✅ SSL Encryption – Secure data transmission.
✅ Restricted Access – Only authorized staff can access your information.
✅ Regular Security Audits – To identify and fix vulnerabilities.

However, while we strive to protect your data, we cannot guarantee 100% security due to the nature of the internet.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access Your Data – Request a copy of the data we hold.
  • Correct Your Data – Update inaccurate or incomplete information.
  • Delete Your Data – Request data erasure (subject to legal obligations).
  • Opt-Out of Marketing – Unsubscribe from promotional emails.
  • Restrict Data Processing – Limit how we use your data.

To exercise these rights, contact us.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience. By using our site, you agree to our use of:

  • Essential Cookies – For site functionality.
  • Analytics Cookies – To track website performance.
  • Marketing Cookies – For targeted advertising.

You can disable cookies in your browser settings.

8. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy. Data may be stored longer if required by legal obligations (e.g., tax records, fraud prevention).

9. Third-Party Links

Our website may contain links to third-party sites. We do not control these sites and are not responsible for their privacy practices. Please review their privacy policies before providing personal data.

10. Children’s Privacy

Our services are not intended for individuals under 16 years old. We do not knowingly collect data from minors. If you believe we have collected such data, contact us for removal.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

12. Contact Us

If you have questions about this Privacy Policy, contact us.